Case study: getting air freight cargo to market quicker
A new client came to us because his previous forwarder had a long lead time from arrival of the cargo at the airport to delivered duty paid (ddp) at the final address in the USA. The cause: flaws preparation, poor communication and time-zone differences.
We provided an in-depth pre-departure check and verification of all documents, invoices, codes, numbers and details before loading the cargo on the plane. Direct communication between our overseas staff and the client at origin eliminated the long lead times that were due to time-zone loss. A quick release at the destination requires a thorough preparation at departure.
A quick customs clearance in the USA. Our new client saves money by quick market availability and avoided storage costs.